Survey Says
Wednesday, November 3, 2010 at 7:45AM
Rob Ribbe – HoneyRock Director in Feedback, Survey

From the Director's Corner

Fall is the time of year when the HoneyRock staff takes a look back and reviews what happened in order to look ahead and plan for next year.  We recieved 349 surveys from parents representing 858 campers and some 600 families.  We are now pouring through over 200 pages of statistics and written reponses.  It is a very encouraging read as parent after parent speaks to the impact of HoneyRock on their child's life.  Of course there are also comments on how we've let people down or ways things didn't go as planned...and from that we learn.  I thought I would share some fun statistics and will be expounding more on what we learned in future blogs and in the e-newsletter that will come out later this week.

Did you know...

1. Whose idea and decision was it to come to camp?  60% of the children took the intiative and 36% of the parents took the initiative.

2. Overall experience of HoneyRock:  93% of campers liked their counselor a lot (5.69 average on 6 point scale), 94% of campers had a fun, enjoyable experience (5.7 on 6 point scale), and 93% of parents felt the counselor was invested in their child's life and that their child was well cared for.

4. 67% of families are planning to return next year and 30% said maybe.  The biggest challenges to families returning are timing/scheduling, finances, and distance to HoneyRock.

5. Financially, 26.7% of campers recieved scholarships, 14.5 % were assisted by grandparents, and 20% of campers earned some of their own money for camp.

6. 96% of parents said HoneyRock was an excellent or good value for the money.

7. 60% of our campers are from the Chicagoland area and 10% are from the Northwoods.

8. The office staff, registration system, and check-in received an average mark of 5.6 on a 6 point scale with 6 being excellent.  We did receive written feedback on the number of forms, ways to streamline bus check-in, and other insightful ideas to improve our service.  Thanks for that great input.

9.  Finally and most importantly, the top three ways that campers grew were:  increased confidence to take on challenges and solve problems, deepened growth in their personal relationship with Christ, and an improved ability to get to know and to live with others (4.56 average on 6.0 scale with 6 being "a lot of growth").

Thank you, parents, for taking time to complete the survey.  We are listening and will take your comments to heart.  Thanks, as always, for entrusting us with your kids.

Article originally appeared on HoneyRock (http://www.honeyrockblog.com/).
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